Canton AM 5 Operations Instructions Page 27

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  • TROUBLESHOOTING
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Troubleshooting
Here is an overview of the most common problems. If you have any further questions please contact your Canton dealer,
call our Service Hotline on +49 (0) 60 83 28 70 or send us an e-mail at info@canton.de.
Problem Possible cause Solution
No playback,
LED is red or off.
1. No mains connection. 1. Connect power cable to power outlet and AM 5.
2. Mains switch not switched on. 2. Switch mains switch to “ON”.
3. No input signal. 3.1 Check signal line and replace where necessary.
3.2 Start playback at source.
4. Input signal too low – automatic ON/OFF
circuit does not detect sound signal.
4. Set “AMP-MODE” to “ON”.
The AM 5 is now always active.
No playback,
LED is green.
No input signal. 1. Check signal line and replace where necessary.
2. Start playback at source.
AM 5 switches off
during playback.
Input signal too low – automatic ON/OFF circuit
does not detect sound signal.
Set “AMP-MODE” switch to “ON”.
The AM 5 is now always active.
Playback too silent. 1. Wrong input sensitivity “INPUT SENS.
selected.
1. Select higher input sensitivity 0 dBu or even –6 dBu.
2. Wrong pin configuration on signal line of
the “BALANCED INPUT”.
2. Check pin configuration based on panel imprint
and correct it if necessary.
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